Wednesday, September 28, 2011

Neha Kale from PowerRetail talks to John Winning from Appliances Online - How to blitz online retail!

“Our aim is to impress every customer. Even though we are an online retailer, our model is one that builds old-fashioned customer service into every aspect of the shopping experience. We listen to customer feedback and offer things such as free delivery, phone service available 16 hours a day, seven days a week, next day delivery to most metropolitan areas, and 360 degree camera imaging technology. Being online doesn’t mean you don’t have to deal with our customers, in fact we want to create loyal relationships that last into the next generation”

John Winning - Appliances Online

Read the full article.